If you are contacting me about an existing order, please include your order number and reason for contact in the subject line.

Avoid leaving multiple messages, as this will cause a delay. If you send me a message, I will try to get back to you within 24 hours.

To assist with shipping arrangements for the upcoming week, I may also try to contact you during the weekend.

Issue With an Order?

If you encounter any issues, please send supporting documentation, including pictures and parameters, to either the phone number or email listed below.

If I don't respond immediately, I may be assisting another customer, spending time with my family, or working on a special project. I will get back to you as soon as possible, so please don't stress or become aggravated.

Emergency Consulting Services

I provide consulting services for reef system troubleshooting, coral health assessments, and more. If you need assistance, feel free to reach out for details.

Text Messages Welcome!

Feel free to send a text, but please include your name and order number so I can properly identify who I’m talking to and assist you efficiently.