I intend to keep this brief. Your satisfaction is incredibly valuable to me and I take it very seriously. As previously mentioned, there are no items listed on this website that have not been fully healed.

Assuming you have read and adhered to all of my procedures and policies. Located at the bottom of the website. And follow my advice, and proper documentation.
I am committed to upholding all DOAs and guarantees.

Refunds will be given in the form of store credit. As stated on my Store Credit page.

I believe in effective communication. Before purchasing any items, please read my other policies if you haven't already. By purchasing anything from this website, you acknowledge and accept all policies and terms and conditions.

I want you to be completely satisfied and I want your living items to be in the best possible condition. I am aware that the policies are extensive, and I'm making an effort to be as thorough as I can, but preplanning takes time.

They include:

The Terms and Conditions
Refund Policy
Store Credits & Cancellation Credits
Acclimation Guide
Shipping
Quarantine & Dipping
Wholesale
Contact Page

I personally feel that I have tried to cover every possible situation and been as thorough and detailed as possible.

Please keep in mind that all items are 100% aquaculture. To reiterate, I will give a generous guarantee on all items except for those listed without a guarantee, which should be clearly stated in the listing.